Open to opportunities

Paula Delgado

@pauladelgado

Message

Psychologist transitioning into human-centered analytical roles.

Spain

Message

What I'm looking for

I seek analytical roles that blend human-centered behavioral insight with technical tools, supportive teams, and opportunities to apply Python/NLP to real-world data problems.

I am a psychologist with experience in digital content moderation, behavioral analysis, and professional customer service, focused on turning observation into actionable insight.

I have reviewed and analyzed digital content for compliance, identified user behavior trends, managed moderation platforms, and supported incident reporting and case documentation.

I supported students with psychology topics and English instruction, leveraging a Cambridge English: B2 First (FCE) qualification alongside native Spanish fluency and advanced Catalan skills.

I am passionate about combining qualitative behavioral insight with technical tools—Python, SpaCy, NLTK, Microsoft Azure AI and Excel—to deliver data-driven recommendations and improve user safety and experience.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Teleperformance

Jan 2024 - Present (2 years 1 month)

Reviewed and analyzed digital content for compliance with platform guidelines, identified user behavior trends and flagged violations, and managed incident reporting and case documentation to improve moderation accuracy.

Content Moderation Incident Reports Case Documentation Attention To Detail Microsoft Office Spanish English

Online Tutor

Freelance

Jan 2020 - Aug 2024 (4 years 7 months)

Provided one-on-one tutoring in psychology subjects and English language lessons, improving students' academic planning, organization, and language proficiency using Cambridge English FCE methodology.