At Branch.io, I built the operating model for migrating 722 customers to a new platform, moving completion from 9% to 34% in four months across GTM, Product, and Engineering. I also established executive reporting and a weekly cross-org risk checkpoint to keep progress, blockers, and ownership visible.
As Executive Business Partner, Product Development at Branch.io, I ran leadership planning and review cadences and drove follow-through on decisions. I owned budgets and vendor relationships for three annual R&D offsites, delivering each under budget.
At Twilio (Segment), I helped scale Product and Design through post-acquisition growth and introduced Asana project tracking that reduced duplicate work by 18%. I also helped redesign onboarding, cutting new-hire time-to-productivity by 30%, and created Time Turners, which recovered 9+ hours per week for each PM.
