Pattie MengesPM
Open to opportunities

Pattie Menges

@pattiemenges

Dedicated logistics professional with expertise in freight analysis and claims reduction.

United States
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What I'm looking for

I am looking for a role that values operational efficiency and teamwork, offering opportunities for growth and development.

I am a dedicated and detail-oriented professional with extensive experience in logistics, freight analysis, billing, claims reduction, and customer service. My career has been marked by a proven ability to improve operational efficiency, reduce claims, and ensure accuracy in freight handling and billing. I thrive in managing complex workflows and collaborating with diverse teams to meet organizational goals.

Throughout my career, I have held various roles that have honed my skills in claims prevention and operational management. At FedEx Freight, I led claims prevention efforts, significantly reducing financial losses through proactive analysis and problem-solving. My experience at Saia Motor Freight further solidified my expertise in overseeing OSD processes and collaborating with teams to resolve claims issues, ultimately improving operational procedures and customer satisfaction.

In addition to my professional experience, I have developed strong organizational and time-management skills while providing full-time care for an elderly parent. This role has enhanced my ability to manage demanding situations while maintaining a high quality of life for those I support. I am eager to bring my skills and experience to a new opportunity where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

SF

OSD and Claims Reduction

Saia Motor Freight

Jan 2010 - Dec 2014 (4 years 11 months)

Reduced claims and discrepancies through effective oversight of over, short, and damaged (OSD) freight processes. Collaborated with teams to resolve claims issues and improve operational procedures.

WB

Invoicing/Billing Specialist

West Brothers

Jan 2008 - Dec 2010 (2 years 11 months)

Handled invoicing and billing processes for a regional trucking carrier. Maintained accurate records and ensured timely billing for client accounts.

FF

Senior Freight Analyst & Claims Prevention Specialist

FedEx Freight

Jan 1998 - Dec 2006 (8 years 11 months)

Led claims prevention efforts in the Charlotte Region, reducing financial losses through proactive analysis and problem-solving. Managed driver check-in, billing, and customer service to ensure seamless daily operations. Streamlined OSD processes and improved customer satisfaction by resolving freight issues efficiently.

Education

Degrees, certifications, and relevant coursework

Pattie hasn't added their education

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Tech stack

Software and tools used professionally

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Pattie Menges - Home Care Provider - Self-Employed | Himalayas