Pattie Menges
@pattiemenges
Dedicated logistics professional with expertise in freight analysis and claims reduction.
What I'm looking for
I am a dedicated and detail-oriented professional with extensive experience in logistics, freight analysis, billing, claims reduction, and customer service. My career has been marked by a proven ability to improve operational efficiency, reduce claims, and ensure accuracy in freight handling and billing. I thrive in managing complex workflows and collaborating with diverse teams to meet organizational goals.
Throughout my career, I have held various roles that have honed my skills in claims prevention and operational management. At FedEx Freight, I led claims prevention efforts, significantly reducing financial losses through proactive analysis and problem-solving. My experience at Saia Motor Freight further solidified my expertise in overseeing OSD processes and collaborating with teams to resolve claims issues, ultimately improving operational procedures and customer satisfaction.
In addition to my professional experience, I have developed strong organizational and time-management skills while providing full-time care for an elderly parent. This role has enhanced my ability to manage demanding situations while maintaining a high quality of life for those I support. I am eager to bring my skills and experience to a new opportunity where I can continue to make a positive impact.
Experience
Work history, roles, and key accomplishments
Home Care Provider
Self-Employed
Jan 2014 - Present (11 years 5 months)
Provided full-time care and support for an elderly parent, managing daily needs and ensuring a high quality of life. Developed organizational and time-management skills in a demanding caregiving role.
OSD and Claims Reduction
Saia Motor Freight
Jan 2010 - Dec 2014 (4 years 11 months)
Reduced claims and discrepancies through effective oversight of over, short, and damaged (OSD) freight processes. Collaborated with teams to resolve claims issues and improve operational procedures.
Invoicing/Billing Specialist
West Brothers
Jan 2008 - Dec 2010 (2 years 11 months)
Handled invoicing and billing processes for a regional trucking carrier. Maintained accurate records and ensured timely billing for client accounts.
Senior Freight Analyst & Claims Prevention Specialist
FedEx Freight
Jan 1998 - Dec 2006 (8 years 11 months)
Led claims prevention efforts in the Charlotte Region, reducing financial losses through proactive analysis and problem-solving. Managed driver check-in, billing, and customer service to ensure seamless daily operations. Streamlined OSD processes and improved customer satisfaction by resolving freight issues efficiently.
Payroll Specialist
AAA Cooper Transportation
Jan 1995 - Dec 1998 (3 years 11 months)
Oversaw payroll functions, ensuring accurate and timely employee compensation.
Education
Degrees, certifications, and relevant coursework
Pattie hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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