Patrick Ihirwe
@patrickihirwe
Customer Support at Eagle Mall, helping sellers and customers use an online marketplace.
RwandaWhat I'm looking for
At Eagle Mall, I founded and lead an online marketplace where sellers can list and sell their products. I manage marketplace operations, seller communication, and customer-facing activities.
At Canal+ Rwanda, I supervised and coordinated Direct Selling Agents, supported customers with subscriptions and payments, and prepared activity reports. In 2018, I achieved 300% of the planned new-customer acquisition target during the FIFA World Cup period.
As a self-employed taxi driver, I provide customer service, handle payments, and manage daily business activities. I’m seeking remote work in customer support, virtual assistance, online chat support, or data entry, and I’m available for full-time work across US and European time zones.
Experience
Work history, roles, and key accomplishments
Founder & CEO
Eagle Mall
Jan 2023 - Present (3 years 9 months)
Founded and led an online marketplace for sellers to list and sell products. Managed business operations, seller communication, and customer-facing activities.
Self-Employed Taxi Driver
Self Employed
Jan 2020 - Present (6 years 9 months)
Operated an independent taxi business, providing professional customer service and managing daily schedules, routes, and payments.
Direct Selling Agent Supervisor
Canal+ Rwanda
May 2016 - Dec 2019 (3 years 7 months)
Supervised and coordinated a team of Direct Selling Agents, sold subscriptions, and supported customer acquisition. Achieved 300% of the new-customer acquisition target in 2018 during the FIFA World Cup period.
Education
Degrees, certifications, and relevant coursework
Lycée de Kicukiro APADE
Senior 6, Accounting
Completed Senior 6 in Accounting, with relevant subjects including Financial Accounting, Principles of Management, Auditing, and Law.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Salary expectations
Social media
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