Ntagengerwa Nelon
@ntagengerwanelon
I manage customer service, payments, orders, and financial records.
RwandaWhat I'm looking for
I've managed customer communication, online orders, deliveries, payments, and sales records for an online store in Kigali. I also handled complaints and supported daily business operations.
Through restaurant, shop, and nail salon roles, I've served customers, processed payments, tracked transactions, and recorded income and expenses. I'm studying Finance at Mount Kigali University and seeking a remote customer service, administration, virtual assistance, or entry-level finance opportunity.
Experience
Work history, roles, and key accomplishments
Online Business Manager
Online Store
Managed an online store's daily operations, communicating with customers via social media, coordinating deliveries, handling complaints, and recording sales and expenses.
Shop Assistant
Family Business
Assisted with daily shop operations, serving local and international customers, handling questions and payments, and ensuring a positive customer experience.
Payment & Records Assistant
Nail Salon
Received customer payments, recorded transactions, tracked income and expenses, assisted with paying workers, and maintained basic financial records.
Cashier / Server
Family Restaurant
Served customers and handled payments in a busy restaurant environment, supporting daily operations and tracking transactions.
Education
Degrees, certifications, and relevant coursework
Mount Kigali University
Bachelor's Degree, Finance
2025 -
Pursuing a Bachelor's Degree in Finance, expected to graduate in 2027.
Lycée de Kigali
Advanced Level, Biology, Chemistry, and Geography
Completed Advanced Level studies in Biology, Chemistry, and Geography.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Salary expectations
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