Patricia Mwangi

Gathered accurate information from reliable sources, performed fact-checks, pitched article topics, managed multiple projects, and assisted students and researchers with essays and research papers.

Managed inbound leads and follow-ups, converting conversations into scheduled appointments. Handled appointment setting and calendar management using scheduling tools, and organized email inboxes by sorting, labeling, and prioritizing messages.

Managed and organized customer data using CRM systems to ensure all leads were properly tracked, updated, and followed through the sales pipeline. Implemented structured follow-up systems to nurture leads, improve engagement, and increase booking rates.

Participated in orientation and on-boarding programs to understand organizational structure, inventory systems, policies, and safety standards. Gained hands-on experience using inventory management software to track, report, and analyze stock data.

Ensured compliance with regulatory, industry, and branding standards for product labeling, implementing updates as required. Conducted quality checks across labeling, packing, and sorting processes to ensure accuracy and consistency.

Conducted in-depth academic research using credible sources to support high-quality scholarly writing. Produced well-structured, original academic content in a clear and formal scholarly tone.

Pursued a Master's degree in International Economy and Business, focusing on global economic analysis and business strategies.

Earned a Bachelor's degree in Economics, gaining a strong foundation in economic theory, quantitative methods, and policy analysis.

Completed a certificate program in computer packages, covering essential computer applications and office tools.

Attained the Kenya Certificate of Secondary Education (KCSE), completing secondary education.