Patience Panda
@patiencepanda
Director of sales operations and marketing strategist driving growth through data-led campaigns and leadership.
What I'm looking for
I’m a results-driven professional with extensive experience in marketing strategy, sales operations, and team leadership. I build and execute plans that increase brand awareness, drive customer acquisition, and improve operational efficiency.
I also bring a strong operations mindset—training and onboarding new hires, managing high-volume scheduling and documentation, and optimizing workflows to reduce friction. Most recently, I reorganized a telehealth scheduling process to cut appointment search time from over 20 minutes to under 5 minutes, while maintaining accurate records and communication logs.
On the growth side, I’ve led social media strategy and performance optimization across Facebook and Instagram, including paid social advertising with budget allocation, audience targeting, and A/B testing. I analyze metrics like reach, engagement, CTR, and conversions using Google Analytics to translate data into sharper strategy and improved ROI.
I’m equally comfortable partnering across teams and translating insights into action—whether educating customers on value, coordinating events and outreach, or developing targeted email and text campaigns that boost engagement and attendance. I’ve also led sales teams and exceeded goals through relationship-building, client education, and hands-on coaching.
Experience
Work history, roles, and key accomplishments
Administrative Specialist
Adler Therapy Group
Oct 2025 - May 2026 (7 months)
Optimized a telehealth scheduling process, reducing appointment search time from over 20 minutes to under 5 minutes. Trained and onboarded new hires and managed patient scheduling, records, and referral documentation across therapy departments.
Sales Operation Director
Wave of Life Chiropractic
May 2025 - Sep 2025 (4 months)
Educated potential patients on holistic chiropractic care, converting interest into scheduled consultations. Audited patient ledgers and appointments to improve administrative accuracy and partnered on community health-screening and outreach activities.
Social Media Specialist
Fabric Hut, Inc.
Dec 2024 - May 2025 (5 months)
Built and executed social media strategy across Facebook and Instagram to increase brand awareness and engagement through targeted community management. Managed paid social advertising with budget allocation and A/B testing, using Google Analytics to guide performance and ROI improvements.
Associate
Tidewater Sew-Vac
Apr 2024 - Nov 2024 (7 months)
Developed targeted email and text campaigns to increase customer engagement and event attendance, and supported inventory and operational processes. Drove sales and loyalty with product demonstrations and recommendations, earning top seller recognition for three consecutive months while also creating event-promotional social content.
Education
Degrees, certifications, and relevant coursework
Sweet Briar College
Bachelor of Arts in Psychology, Psychology
Completed coursework toward a B.A. in Psychology at Sweet Briar College.
Gloucester High School
Advanced High School Diploma, High School
Earned an Advanced High School Diploma from Gloucester High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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