Looking for a job

Parul Jarwal

@paruljarwal

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Currently donning the cap of Business Development Associate at AutomateX, leveraging expertise RPA

India

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What I'm looking for

Seeking a Client Success Associate role to utilize skills in client support, effective communication, and relationship management for driving client satisfaction and success.

As a driven and results-oriented professional, I leverage my expertise in Robotic Process Automation (RPA) to help businesses streamline operations and achieve efficiency. With a strong background in client support, effective communication, and relationship management, I am dedicated to driving client satisfaction and success.

Throughout my experience, I have developed a unique ability to analyze complex data, identify patterns, and improve operational processes. My proficiency in CRM, account management, and lead generation has enabled me to consistently deliver high-quality results and exceed customer expectations.

I am a collaborative and innovative thinker, always seeking opportunities to grow and learn. With a strong passion for delivering exceptional client service, I am excited to take on new challenges and contribute to the success of a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Business Development Associate

Current

AutomateX

May 2024 - Present (1 year)

Leveraging expertise in Robotic Process Automation (RPA) to help businesses streamline operations and achieve efficiency.

Process Automation Customer Relationship Management (CRM)Account Management Lead Generation Market Research Content Creation

IT Support

Gartner

Jul 2022 - Dec 2023 (1 year 5 months)

Engaging in data extraction and analysis, collaborating with cross-functional teams, and resolving technical issues to increase customer satisfaction.

Data Extraction Data Analysis Excel Customer Feedback Technical Lead Support Problem Solving Customer Service

Market Research Intern

Mapmystudy by pac asia

Apr 2021 - Aug 2021 (4 months)

Collaborating with team members to develop new ideas, identifying patterns and correlations, and collecting data from potential customers.

Market Research Data Analysis

Business Operation Intern

Rtaparia and Associates

Oct 2020 - Jan 2021 (3 months)

Collaborating with cross-functional teams to ensure alignment of objectives, and analyzing large data sets to improve company best practices.

Data Analysis

Operation Intern

Ezyschooling

Apr 2021 - May 2021 (1 month)

Contributing to an environment focused on associate job satisfaction and retention, and collaborating with media specialists for social media content.

Retention Social Media Content Creation Media