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vanshika patne

@vanshikapatne

Message

Customer support professional at Cognizant who handled customer queries and reviewed online content.

India

Message

What I'm looking for

I'm seeking an opportunity to use my communication, problem-solving, and coordination skills to contribute to organizational growth and my professional development.

At Cognizant, I handled client outreach and helped resolve technical or product-related issues for customers. I also acknowledged customer requests and managed incoming calls and queues.

In a separate content service role at Cognizant, I analyzed and reviewed user profiles, audio, videos, and text-based content, and investigated, escalated, or resolved issues.

At THE CORRELATION, I participated in outreach via email and LinkedIn to generate leads and schedule introductory calls. I also supported the sales cycle from lead generation through contract negotiation and onboarding.

Experience

Work history, roles, and key accomplishments

Associate Business Development

The Correlation

Participated in outreach efforts via email and LinkedIn to generate leads and schedule introductory calls. Collaborated cross-functionally with marketing and product teams to align go-to-market strategies.

Lead Generation Client Outreach Excel Cross Functional Collaboration Sales Cycle

PE Customer Support

Cognizant

Handled client calls and resolved technical or product-related issues. Ensured immediate acknowledgement of customers, managed queues effectively, and maintained a sense of urgency.

Client Handling Customer Support Issue Resolution Communication Skills

PE Content Service Google

Cognizant

Analyzed and reviewed user profiles, audio, videos, and text-based content to improve quality and safety. Investigated, escalated, and resolved issues.

Content Review Data Analysis Issue Resolution