PKParamjeet kaur
@paramjeetkaur
Experienced logistics and dispatch professional
CanadaWhat I'm looking for
As a seasoned logistics and dispatch professional, I bring a strong background in managing fleet operations, front desk services, and admin tasks. With a proven track record of streamlining operations and enhancing customer satisfaction, I am committed to delivering exceptional results.
With experience in customs clearance, ELD, driver communication, and ensuring compliance with industry standards, I possess a unique blend of technical and interpersonal skills. My strong multitasking abilities, excellent communication skills, and dedication to customer service make me an asset to any organization.
Throughout my career, I have demonstrated my ability to work efficiently in fast-paced environments, resolving complex issues and building lasting relationships through clear communication and problem-solving. I am proficient in using SAP, XEPERT, AVAAL, and LOADLINK software, and fluent in English, Hindi, and Punjabi.
Experience
Work history, roles, and key accomplishments
Dispatcher and Freight Brokerage Specialist
RAI Dispatch
Oct 2021 - Present (3 years 8 months)
Managed dispatch board, triaging and prioritizing over 500 daily calls for efficient fleet operations. Investigated and resolved customer or shipper complaints, ensuring timely resolutions.
Front Desk Associate
A&W Restaurants
Oct 2021 - Jan 2023 (1 year 3 months)
Processed 100+ daily transactions, ensuring 100% accuracy in financial reports. Resolved over 90% of customer complaints on first interaction, boosting overall satisfaction.
Office Administrator
Pritam Film Production Pvt Ltd
Jan 2020 - Jul 2021 (1 year 6 months)
Managed finances with 99% accuracy, handling expenses over $50,000. Coordinated with teams to improve project execution efficiency by 20%.
Education
Degrees, certifications, and relevant coursework
Fleming college Toronto
International business management , Management
2023 - 2024
Conestoga college
3D computer animation , 3D animation
2022 - 2023
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
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