EL Biag
@elbiag
Results-driven order/logistics coordinator with top tier customer service.
What I'm looking for
I am a results-driven Order Desk and Logistics Coordinator with a strong commitment to optimizing customer satisfaction through efficient communication and support. My expertise lies in order processing, logistics, inventory management, and forecasting, which I have honed through my experiences in various roles.
Experience
Work history, roles, and key accomplishments
Order Desk/Logistics Coordinator
Gallimore Products Inc.
Jul 2023 - Present (1 year 11 months)
Key contact for customers and logistics partners, managing order processing and resolving complaints to enhance satisfaction. Track inventory and drive sales support through data analysis.
Transportation Coordinator
Gambles Ontario Produce
May 2023 - Jul 2023 (2 months)
Collaborated with various departments to optimize product flow and scheduling. Managed drivers and transportation reports to ensure efficient operations and high client satisfaction.
Operations Clerk
Gambles Ontario Produce
Feb 2022 - Apr 2023 (1 year 2 months)
Handled communications and order scheduling, ensuring accuracy by verifying documents and addressing discrepancies. Managed internal documentation and updates for stakeholders.
Sales Representative
Onegen Pharma
Jan 2019 - Aug 2021 (2 years 7 months)
Conducted product promotion visits and ensured compliance with KPIs. Provided proactive support to clients regarding transportation status and maintained effective communication with stakeholders.
Associate-Account Management
Sutherland Global Services
Sep 2018 - Jan 2019 (4 months)
Assisted in managing client accounts and ensuring customer satisfaction through effective communication and support.
Marketing Staff
Balyoon Express
Dec 2017 - Oct 2018 (10 months)
Supported marketing initiatives and contributed to promotional activities to enhance brand visibility.
Education
Degrees, certifications, and relevant coursework
Centennial College
Post Graduate Certificate, Global Business Management
2021 - 2023
Holy Cross of Davao College
Bachelor's Degree, Business Administration
2014 - 2017
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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