At CESVI Colombia S.A. / MAPFRE Colombia, I managed commercial follow-up for corporate clients and shareholders across business units. I tracked leads, customer requests, and commercial opportunities through CRM, and coordinated meetings and customer responses.
At Konecta, I handled insurance claims for Seguros SURA, processing recovery claims and following up on customer requests. Earlier, at Grupo K, I provided remote administrative and commercial support, including customer service, scheduling, and sales materials.
