Pamela Tan
@pamelatan
SAP HR/Payroll Analyst with 20 years’ experience delivering payroll and HR solutions on SAP for Australia and beyond.
PhilippinesWhat I'm looking for
I’m an SAP HR/Payroll Analyst with around 20 years of experience in implementation and support roles for payroll and HR processes using the SAP HR system. My main expertise is Australia payroll, with over 10 years supporting and implementing multiple Australian clients using the SAP ERP system, plus 2 years supporting SAP SuccessFactors Employee Central (Recruitment and Onboarding).
I thrive bridging business needs and technical execution—configuring and troubleshooting SAP HR modules, handling complex payroll and award interpretation requirements, and owning triage between support and development. From SuccessFactors EC–ECC integration data migration and STP2 transitions for multiple Victorian hospitals to legislative change support and regression efforts, I consistently bring structured problem-solving, clear communication, and client-focused delivery.
Experience
Work history, roles, and key accomplishments
SAP HR/Payroll Analyst
Libertas Solutions
Mar 2021 - Present (5 years 1 month)
Supported and maintained SAP HR/Payroll for multiple Australian hospitals and implemented solutions with complex payroll and award interpretation. Triage payroll issues between SAP support and development, and provided functional support for SuccessFactors Employee Central, Recruitment, Onboarding, and EC–ECC payroll replication.
Senior Business Analyst
Rimini Street Australia Pty Limited
Apr 2019 - Mar 2021 (1 year 11 months)
Served as SAP Payroll product owner for Thailand, New Zealand, and the Philippines using an Agile approach. Analyzed and supported legislative updates (e.g., Jobkeeper, NZ Payday filing, STP Phase 2, redundancy age limit changes) and provided SME support for BAU payroll issues.
Led SAP-based implementation projects using ADP methodology and the ADP GlobalView product template. Conducted blueprinting, managed data cleansing/mapping/conversion with reconciliation, delivered end-user training, and supported UAT, parallel testing, and go-live across APAC clients.
Provided 2nd/3rd level post-live support and consulting for Australia, New Zealand, and Philippine SAP payroll clients within SLA timeframes. Delivered functional specifications and change control requests, supported support-pack configurations and SAP Notes, and performed configuration and unit testing as required.
Led IT Service Management support for the P&G Asia account, managing workload distribution and ensuring service level agreements were met. Mentored the team to build SAP technical skills and acted as SAP IT Change Manager, including production change approvals and Level 2 QA reviews for complex configurations.
Provided primary IT service management support for P&G China and Philippines, including SAP-HR modules such as Personnel Administration, Organizational Management, Payroll, Time Management, Benefits, and ESS/MSS. Performed HR back-end configurations/customizations, developed/debugged ABAP, implemented legal and enhancement changes, and coordinated regression testing to protect production during SA
Education
Degrees, certifications, and relevant coursework
De La Salle University
Bachelor of Science, Computer Science (Software Technology)
2004 -
Bachelor of Science in Computer Science with a specialization in Software Technology.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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