Pamela Benoît

Co-managed an organic fruit and vegetable farm, overseeing crop production, daily operations, HR for three temporary foreign workers, accounting, and value-added food production sold at markets and events.

Established and operated COOKINA's China branch, implementing operational processes, managing supplier and manufacturing partnerships, import/export, inventory, QA, and cross-time-zone team coordination.

Managed front-desk operations, reservations and room assignments using Hotello, handled communications and mail, and maintained client safety and on-site scheduling.

Delivered high-quality, efficient customer service across multiple establishments, managed shift operations including openings, closings, and inventory maintenance.

Advised customers on AV products, processed returns and warranties, handled deliveries and complaints, and performed end-of-day cash reconciliation for the store.

Conducted market analyses and feasibility studies for tourism projects, contributed to high-potential initiatives, and supported implementation of the Blue Corridor paddling route.

Completed an Undergraduate Certificate in Hispanic Studies focused on Spanish language and Hispanic cultures.

Earned a Bachelor's degree in Leisure, Culture and Tourism with coursework related to tourism development and project feasibility.

Completed a Minor in Arts and Sciences comprising interdisciplinary coursework in arts and scientific subjects.

Awarded a College Diploma in Administration covering foundational administrative and business practices.