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Palendja Etta Tilana

@palendjaettatilana

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Virtual assistant, data annotator and english translator with strong communication skills.

Indonesia

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What I'm looking for

I am seeking a role that values creativity and offers opportunities for professional growth

I am Palendja Etta Tilana, a dedicated professional specializing in English translation and virtual assistance. With extensive experience in multilingual communication and content analysis, I excel in delivering highquality translations and providing detailed annotations. My work enhances understanding across diverse audiences and industries, ensuring clarity and coherence in every project.

Throughout my career, I have held various roles that have honed my skills in language and communication. As a Research Assistant at 60 Decibels, I identified key areas for improvement by analyzing customer responses, which informed strategic decision-making. My time as a Language Specialist at TELUS International allowed me to translate engaging content for TikTok, significantly enhancing user engagement across multiple languages.

In addition to my translation work, I have experience as a tutor, crafting personalized lesson plans to meet the needs of my students. I am passionate about education and dedicated to helping others achieve their language goals. I am always looking for opportunities to grow and contribute to projects that require a keen understanding of language and cultural nuances.

Experience

Work history, roles, and key accomplishments

Current

Research Assistant

Current

60 Decibels

Jun 2025 - Present (3 months)

- Identified key areas for improvement by analyzing customer responses and patterns in user behavior.
- Synthesized qualitative and quantitative insights to inform internal teams for strategic decision making.

Sales Data Collection Marketing Market Research Market Analysis Marketing Strategy Customer Engagement Customer Experience Data Entry Data Analysis

Language Specialist

Outlier

Oct 2024 - May 2025 (7 months)

- Crafted and optimized writing prompts to enhance the creativity and relevance of AI-generated responses at Gemini AI.
- Evaluated Gemini AI outputs against established criteria to ensure clarity, coherence, and adherence to specific guidelines.

Translation Transcription Transcript Review Transcription services Proofreading AI Content Creation Prompt Engineering Quality Assurance

BIPA (Bahasa Indonesia) Tutor

Preply

Nov 2024 - Apr 2025 (5 months)

- Conducted interactive lessons focusing on speaking, grammar, and vocabulary in the Indonesian language.
- Created personalized lesson plans to meet each student’s needs in learning the Indonesian language.

Teaching Language Instruction Lesson planning Curriculum Development Tutoring

Language Specialist

TELUS International

Jan 2024 - Feb 2025 (1 year 1 month)

- Translated engaging content for TikTok, enhancing user engagement in multiple languages.
- Developed precise language solutions for Cici AI, improving AI communication.

AI Transcription Translation Localization Proofreading Prompt Engineering Translation Language Solutions User Engagement

Social Media Post Annotator

TELUS International

Apr 2022 - Dec 2023 (1 year 8 months)

- Assessed and optimized ad performance on Facebook and Instagram for targeted campaigns.
- Provided insights to improve ad strategies and reach target audiences effectively.

Data Quality Assurance Facebook Ads Campaign Management Instagram Ads

Web Annotator

TELUS International

Sep 2021 - Mar 2022 (6 months)

- Analyzed website features to ensure alignment with brand standards and customer expectations.
- Provided feedback for website improvements and user experience.

Data Annotation Data Labeling Web Development Quality Assurance Analyst Website Analysis User Experience Quality Assurance

Search Engine Evaluator

TELUS International

Oct 2020 - Aug 2021 (10 months)

- Evaluated search results for Google to enhance relevance and user satisfaction.
- Provided insights and feedback to improve search algorithms and user experience.

Query Optimization Search Engine Optimization Google Search User Experience Data Evaluation

English Teacher

SMK

Oct 2018 - Sep 2020 (1 year 11 months)

- Served as an English teacher for a Vocational School delivering teaching courses to the students.
- Coordinated with a team of English teachers to plan lessons, develop curriculum, and implement an after-school tutoring program.

Teaching Curriculum Development Lesson planning Tutoring

Education

Degrees, certifications, and relevant coursework

Universitas Bengkulu

Bachelor's Degree, Education

2015 - 2019

Activities and societies: - PPA Scholarship (Program Peningkatan Prestasi Akademik) - Ministry of Education, Culture, Research, and Technology of Indonesia Jan 2017 - December 2018 - Awarded for outstanding academic performance and high GPA achievement during undergraduate studies

Completed a Bachelor's Degree in English Education. The program focused on developing comprehensive English language skills and pedagogical methods.