Palak Bhagat

I’m a results-driven IT professional with a B.Tech in Computer Science and hands-on experience as a Project Engineer at Wipro Ltd. I combine a strong technical foundation with proven leadership skills, bringing agile delivery, cross-functional collaboration, and client-focused solution development to every engagement.

At Wipro, I earned a rapid promotion within 12 months for exceptional performance and measurable organizational impact. I engineered customized software solutions by analyzing complex client requirements and translating them into scalable deliverables, participating across the full SDLC from requirements gathering to design, development, testing, and deployment. I also bring a Post-Graduate Certificate in Project Management, emphasizing resource optimization, risk assessment, and stakeholder management to keep delivery on-time and in-scope.

In customer-facing operational environments, I’ve strengthened my leadership and problem-solving through roles like Retail Supervisor–Sales and Shift Manager. I supervised and mentored teams, tracked KPIs with detailed performance reporting, and resolved escalated issues—while also troubleshooting POS/payment system malfunctions, computer and hardware problems, and network/connectivity disruptions to minimize business impact. I’m motivated by process improvement and data-informed decision-making, and I’m seeking to leverage my technical background and project management credentials in an IT or tech-sector role.