Palakasi ken mugisha

Launched an intake-aligned editorial calendar and message map, delivering on weekly timelines and brand guidelines. Coordinated admissions touchpoints across web, social, and on-ground activities to shorten response cycles during enrolment periods.

Built a territory engagement plan with scheduled school visits and structured follow-ups aligned to registration windows. Ran district events with documented run-of-show and risk controls, meeting sponsor and school expectations.

Standardized briefing and proofing workflows so designs moved from concept to print within agreed service levels. Grew key accounts through cadence-based check-ins and timely post-delivery reviews to maintain repeat business.

Built a term-based content plan tying school activities to parent engagement moments across channels. Introduced inquiry tracking checkpoints that improved handoffs from social posts to admissions.

Operationalized an always-on social program, aligning content pillars to literacy themes and regulatory guidance. Implemented response playbooks for sensitive queries, sustaining brand trust across peak activity periods.

Orchestrated stakeholder invitations and confirmations with structured follow-ups ahead of the land-sharing event. Managed venue logistics and briefing notes to ensure consistent messaging during community engagements.

Directed field teams using a daily coverage schedule and verification checks to maintain data quality.

Shipped site enhancements using staged releases and rollback plans to protect uptime. Aligned SEO/SEM tasks with release cycles, feeding insights into product and content backlogs.

Managed platform uptime and access controls with documented processes for incidents and recoveries. Implemented a content cadence and basic SEO hygiene, improving inquiry handling through the website.

Maintained booking and channel platforms with backup routines that supported continuity. Trained staff on remote collaboration tools and privacy-aware handling of guest information.

Implemented an editorial calendar and approval workflow to keep brand voice consistent across assets. Coordinated trade-show participation with pre-event content and post-event follow-ups to sustain interest.

Coordinated brand assets and release calendars to keep campaigns aligned with product cycles. Set up lightweight analytics to inform posting windows and creative variations.

Scheduled collection routes and escalation paths to keep services predictable for residential and commercial clients. Captured client feedback after service days, feeding recurring issues into route and staffing adjustments.

Managed article workflow with editorial checks to keep posts accurate and timely. Promoted stories through scheduled social snippets tied to peak audience hours.

Maintained data collection templates and archives, improving retrieval during reporting cycles. Rolled out user training for basic security hygiene and incident reporting.

Kept lab systems available through routine maintenance and ticketed issue resolution. Supported students and staff with software use cases, reducing repeat help requests.

Certificate of Participation in Cancer Run events.

Leadership Training & Development Program.

Multimedia Production Workshop covering audio-visual, data viz, blogging, web, and digital management.

Managing Cyber Security as a Business Risk.

Grade: Second Class Upper

Bachelor of Information Technology with Second Class Upper.

CCNA Certification in Networking.

Uganda Advanced Certificate of Education (UACE).

Uganda Certificate of Education (UCE).