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Pahul Singh

@pahulsingh

Product Manager at Capital One who built an AI-powered Mismatch Analyser that saves business analysts 10 hours per week.

Mexico

Message

At Capital One, I led a Validation platform that simulates 100M+ card accounts to validate modern and legacy core systems. I also built an AI-powered Mismatch Analyser that saves business analysts 10 hours per week.

At Clip, I improved merchant retention by tracking KPIs and enhancing the merchant experience, and helped reduce onboarding time by 25% through NPS and CSAT systems. I also used Mixpanel to analyze data and improve efficiency measures.

At Conekta and Undostres, I worked on merchant experience, payment options, and checkout improvements. I also created a Shopper Portal connecting merchants and users.

Experience

Work history, roles, and key accomplishments

Current

Manager, Product Management

Current

Capital One

Aug 2025 - Present (1 year 3 months)

Led a validation platform simulating 100M+ card accounts to validate modern vs legacy core systems. Built an AI-powered Mismatch Analyser that saved business analysts 10 hours per week and improved pipeline performance by 30% through modularization and Spark parallelization.

AI Spark Pipeline Optimization Product Management Platform Validation

Product Manager II

Clip

Feb 2024 - Aug 2025 (1 year 6 months)

Improved merchant retention by 12% by tracking KPIs and enhancing the merchant experience. Implemented NPS and CSAT systems, reduced onboarding time by 25%, and led cross-functional teams to boost retention by 15%. Expanded payment options through bank partnerships and launched key merchant-facing features increasing adoption by 40%.

KPI Tracking NPS CSAT Mixpanel Data Analysis Cross functional Leadership Product Launch Partnerships

Product Manager

Conekta

Sep 2022 - Jan 2024 (1 year 4 months)

Led product strategy and execution for enhancing the merchant experience, focusing on integrations, plugins, and checkout improvements. Implemented NPS and CSAT systems achieving a 70% response rate on quarterly surveys, managed the product lifecycle from ideation to sunset, and established partnerships with banks and financial institutions.

Product Strategy Integration Plugins Check Out NPS CSAT Product Lifecycle Management Partnerships

Product Manager

Undostres

Jul 2021 - Aug 2022 (1 year 1 month)

Developed and executed project plans and schedules for Undostres debit and credit card fulfillment from launch through market introduction. Improved UX measures by 25% through increased user feedback collection and iteration, and created a Shopper Portal to connect merchants and users.

Project Management UX Improvement User Feedback Product Development Portal development