Padmini balagopalan
@padminibalagopalan
Senior Product Leader with 11+ years at Amazon, solving complex platform and customer problems at global scale across 8+ markets.
IndiaWhat I'm looking for
At Amazon, I lead product and technical strategy for Pay-on-Delivery and Secure Delivery Verification across India, MENA, and 8+ geographies. I've driven platform modernization, reconciliation automation, notification migration, and finance-to-last-mile integrations addressing major operational and customer problems.
Across payments, logistics, and seller operations, I've delivered $36M+ in annual savings, addressed a ~$270M reconciliation gap, enabled 6,000 sellers across 100 cities, and improved operational productivity by more than 30%.
Experience
Work history, roles, and key accomplishments
Own product and technical strategy for Pay-on-Delivery systems and Secure Delivery Verification across 8+ geographies, leading 20+ tech initiatives. Drove architectural reviews, automated reconciliation, and cost optimization resulting in significant savings.
Launched and scaled a multi-seller logistics network across 100 cities, enabling 6,000 sellers to offer guaranteed delivery. Implemented ML-based risk models and fraud prevention guardrails saving $30.1M annually.
Managed a team of 6 leading seller reimbursements, reducing SLA from 7 to 2.5 days through automation. Implemented standardized reimbursement and clawback mechanisms, improving compliance and reducing losses.
Education
Degrees, certifications, and relevant coursework
Sir M. Visvesvaraya Institute of Technology
Bachelor of Engineering, Engineering
2010 - 2014
Bachelor of Engineering degree from Sir M. Visvesvaraya Institute of Technology, India, completed in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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