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Pablo  Cohen KinrusPK
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Pablo Cohen Kinrus

@pablocohenkinrus

Client Relations Team Lead at WeWork Argentina who led member experience across 6 buildings and 10,000+ members.

Argentina
Message

At WeWork Argentina, I led the Member Experience team across 6 buildings and 10,000+ members, setting service standards and handling requests and escalations. I also built the Alternative Revenue department from scratch, which increased revenue by 12%.

At Aerolab, I led an NPS program that lifted client retention to 81% and satisfaction to 88%. More recently, I’ve coordinated day-to-day operations remotely at CRAFTSMAN+, built contract-tracking automations, and kept leadership KPI reporting on track.

Experience

Work history, roles, and key accomplishments

IN

Account Manager

Intelifaz

Aug 2022 - Sep 2023 (1 year 1 month)

Managed a portfolio of B2B accounts for a U.S.-based company in English every day, handling requests, follow-ups, invoicing and documentation.

Education

Degrees, certifications, and relevant coursework

EA

Escuela ORT Argentina

Industrial Design Technician, Industrial Design

Completed studies as an Industrial Design Technician at Escuela ORT Argentina.

OA

ORT Argentina

Graphic Design · UX/UI Design, Graphic Design and UX/UI Design

Studied Graphic Design and UX/UI Design at ORT Argentina.

EF

EF Education First

C1 EF SET Certificate, English

Earned the C1 EF SET Certificate from EF Education First.

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