Open to opportunities

Ozy Keskin

@ozykeskin

Message

I coordinate client operations, schedules, records, and high-quality customer experiences.

Australia

Message

What I'm looking for

I'm looking for a client relations, operations, or administration role where I can coordinate services, support clients and teams, manage competing priorities, and deliver high-quality experiences in a fast-paced environment.

I've managed day-to-day operations and guest experiences at The Crooked Post Bar on Lord Howe Island, coordinating front-of-house and kitchen teams, inventory, cash reconciliation, compliance, and service delivery.

Previously, I led restaurant operations at Pinetrees Lodge and delivered high-level customer service across Restaurant Hubert, Porteño, and The Apollo. I build strong client relationships, resolve concerns professionally, and support teams through busy service periods.

At Face Plus Medispa, I coordinated patient appointments, confidential client records, payments, practitioner notes, and enquiries across phone, email, and in-person channels. I bring 10+ years of client relations, administration, and operations experience across hospitality and healthcare settings.

Experience

Work history, roles, and key accomplishments

Venue Manager

The Crooked Post Bar

Sep 2022 - Mar 2026 (3 years 6 months)

Managed day-to-day operations of a busy hospitality venue, delivering exceptional customer experiences while maintaining high service standards. Led, trained, and supported team members, fostering a collaborative and customer-focused work environment.