Open to opportunities

Ozge Sayis

@ozgesayis

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Highly analytical site coordinator with 8+ years of experience.

Turkey

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What I'm looking for

I am looking for a role that values analytical skills and offers opportunities for growth.

I am an organized and detail-oriented professional with over 8 years of experience in enhancing merchant experience. My career has been focused on client-centered services, where I have successfully built long-term relationships that drive sales and achieve business metrics.

Currently, I serve as a Site Coordinator at VoxelMaps in Istanbul, where I organize and coordinate on-site activities, ensuring the accuracy and efficiency of all tasks. My previous roles at Google and Netflix as a Senior Support Specialist and Senior Technical Specialist, respectively, have honed my problem-solving and analytical skills, allowing me to effectively analyze issues and provide exceptional support to clients.

Experience

Work history, roles, and key accomplishments

Current

Site Coordinator

Current

VoxelMaps

Sep 2023 - Present (1 year 9 months)

Responsible for organizing and coordinating activities on-site, ensuring accuracy and efficiency of all tasks, and developing procedures to improve site operations while managing and motivating staff.

Efficiency Improvement Task Management

Senior Technical Specialist

Netflix (3rd party vendor Teleperformance)

Jun 2021 - Jan 2023 (1 year 7 months)

Led the provision of specialist facilities and equipment, analyzed and resolved complex technical issues, and provided support to junior analysts.

Technical Support Team Leadership

Senior Support Specialist

Google INC (3rd party vendor Teleperformance)

Mar 2022 - Jan 2023 (10 months)

Analyzed problems and identified root causes while providing the best support to clients, ensuring efficiency and client satisfaction.

Problem Analysis Root Cause Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

International Hellenic University

Master of Arts, Archeology

Pursued a Master's degree in Archeology, focusing on the study of ancient cultures, artifacts, and historical sites. Developed skills in research methodologies and critical analysis of archaeological findings.