Виктория ВолковаВВ
Open to opportunities

Виктория Волкова

@000733

Motivated professional with strong administrative and client-facing skills.

Turkey

What I'm looking for

I am looking for a role that allows me to leverage my organizational and communication skills while supporting executives in a collaborative environment.

I am a motivated and detail-oriented professional with a strong background in administrative support and team coordination. My experience spans various roles, including Project Assistant and Senior Technical Support Agent, where I have honed my skills in communication, organization, and problem-solving. I thrive in dynamic environments and am passionate about enhancing operational efficiency.

In my current role at Mate (EdTech), I support the end-to-end coordination of internal projects, ensuring seamless collaboration across teams. My previous experience at Teleperformance Greece allowed me to provide high-quality support to international clients, where I also took on leadership responsibilities. I am dedicated to fostering a positive work environment and helping teams achieve their goals.

Experience

Work history, roles, and key accomplishments

TI
Current

Senior Technical Support Agent

Teleperformance Greece / ModSquad Inc.

Sep 2017 - Aug 2023 (5 years 11 months)

Provided high-quality support to international clients, managing diverse administrative and technical requests. Supervised and coached teams, improving performance and service levels. Handled escalations and maintained detailed documentation.

İA

Duty-Free Sales Consultant

İzmir Airport

Sep 2014 - Sep 2017 (2 years 11 months)

Delivered personalized customer assistance and maintained visual merchandising. Ensured accurate stock management and POS transactions while contributing to daily sales goals.

Education

Degrees, certifications, and relevant coursework

CU

Celal Bayar University

Master's Degree, Foreign Trade

2013 -

Pursued a Master's Degree in Foreign Trade, focusing on international business practices, trade regulations, and market analysis.

Tech stack

Software and tools used professionally

Interested in hiring Виктория?

You can contact Виктория and 90k+ other talented remote workers on Himalayas.

Message Виктория

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Виктория Волкова - Senior Technical Support Agent - Teleperformance Greece / ModSquad Inc. | Himalayas