Open to opportunities

HALİDE NAZLI AYY

@halidenazliayy

Operations and client relationship professional with 11 years of experience, including 7 years in international operations and post-sales management.

Turkey

Message

What I'm looking for

I'm looking for remote or hybrid opportunities where I can lead international operations, coordinate cross-functional teams, improve business processes, and deliver strong client outcomes.

I've managed international operations and investment projects at API Group International, coordinating investors, field teams, technical teams, and senior stakeholders.

At API Group International, I managed client relationships and operational delivery for more than 450 international investors, overseeing reporting, performance monitoring, issue resolution, and cross-functional coordination. I focused on improving workflows, documentation, and operational visibility while proactively managing risks and dependencies.

With a background in geomatics engineering, I've also coordinated multi-location land development, feasibility studies, field assessments, and project planning activities across Türkiye and Spain.

Experience

Work history, roles, and key accomplishments

After-Sales Operations Manager

API Group International

Nov 2019 - Jun 2026 (6 years 7 months)

Managed international investment operations across Türkiye and Spain, progressing from technical coordination to operations and post-sales management. Oversaw relationships with 450+ investors, coordinated field and technical teams, monitored projects, resolved operational issues, and managed reporting and process improvements.

Operations Management Stakeholder Management Client Delivery Process Improvement Operational Reporting Performance Monitoring Issue Resolution Risk Management Project Monitoring

Geomatics Engineer

Yükseliş İmar Kentsel Dönüşüm San. Tic. Ltd. Şti.

Jan 2016 - Nov 2019 (3 years 10 months)

Conducted technical surveying and fieldwork for urban transformation projects. Supported technical documentation and coordinated activities between project teams and field personnel.

Surveying Fieldwork Technical Documentation Project Implementation Team Coordination