Owais Peer

I am a detail-oriented and results-driven Salesforce System Analyst with over 7 years of experience in leveraging the Salesforce platform to design, analyze, and implement tailored solutions that align with business needs. My expertise lies in collaborating with stakeholders to gather requirements and translate them into effective system configurations, ensuring that the solutions I provide are not only functional but also enhance user satisfaction.

In my current role as a Senior Salesforce System Analyst at Enel X, I lead the configuration and management of Salesforce, Copado, and Apttus for a utilities project. My responsibilities include overseeing product setup, pricing rules, and quote/proposal generation tailored to the energy sector. I am well-versed in Agile methodologies, consistently delivering high-quality, scalable solutions that drive operational efficiency through process automation and optimization.

My educational background includes a Bachelor of Computer Science from IUST, Jammu and Kashmir, and I have completed various Salesforce certifications, including Salesforce Admin 201 and Salesforce Advanced Admin 211. I am passionate about providing ongoing user support, resolving issues, and ensuring smooth operations within the Salesforce ecosystem.