Open to opportunities

Oussama Kebbous

@oussamakebbous

Message

Dynamic professional with ten years in administrative operations management.

Canada

Message

What I'm looking for

I am looking for a role that allows me to optimize processes and support teams in a collaborative environment.

With a solid decade of experience in administrative operations management, I have honed my skills in optimizing processes and enhancing team support. My journey began as a Web Master, where I successfully launched multiple websites that significantly increased traffic and engagement. This foundational role ignited my passion for effective communication and operational excellence.

In my recent position as a Senior Administrative Specialist at Ooredoo Telecom, I supervised and managed administrative activities to ensure smooth operations. I implemented tracking systems and reporting mechanisms that improved transparency and internal communication. My commitment to fostering collaboration among teams has been instrumental in problem-solving and enhancing overall efficiency.

As I seek to leverage my organizational skills and expertise, my goal is to contribute to the success of your company by optimizing processes and supporting teams effectively. I thrive in dynamic environments where I can utilize my adaptability and creativity to drive results.

Experience

Work history, roles, and key accomplishments

Senior Administrative Management Specialist

Ooredoo Telecom

Jan 2022 - Dec 2023 (1 year 11 months)

Supervised and managed administrative activities to ensure smooth operations. Implemented tracking and reporting systems to optimize transparency and internal communication, coordinating with various teams for effective collaboration and problem resolution. Also responsible for coaching and training personnel to enhance administrative skills.

Administration Reporting Systems Internal Communications Team Coordination Staff Training Process Optimization

Administrative Management Specialist

Ooredoo Telecom

Jan 2018 - Dec 2022 (4 years 11 months)

Supervised and coordinated administrative tasks to ensure fluid operations. Implemented tracking and reporting systems to improve operational transparency. Managed internal and external communication to facilitate collaboration with various stakeholders, and trained personnel on administrative procedures while monitoring their performance.

Reporting Internal Communications Staff Training Performance Monitoring

Back Office Coordinator

Ooredoo Telecom

Jan 2012 - Dec 2017 (5 years 11 months)

Supervised and coordinated back office administrative tasks. Implemented tracking systems to ensure adherence to deadlines and quality of deliverables. Collaborated closely with internal teams to facilitate communication and resolve operational issues, and trained new staff members while monitoring their performance.

Back Office Operations Quality Assurance Staff Training

Web Master

Journal El Raya

Jan 2011 - Dec 2012 (1 year 11 months)

Produced a significant series of new websites that successfully generated traffic and engagement. Covered major breaking news, providing timely updates to readers. Created and updated comprehensive spreadsheets for daily data tracking and management.

Web Development HTML5 Joomla Content Creation News Reporting Data Tracking Spreadsheets Website Traffic Generation

Education

Degrees, certifications, and relevant coursework

Université Les frères Mentouri

License en Traduction et Interprétariat, Traduction et Interprétariat

Studied translation and interpretation, focusing on linguistic skills and cross-cultural communication. Gained proficiency in multiple languages and developed strong analytical abilities.