blonde_roaste User
@blonderoasteuser
Efficient administrative professional with 3+ years of experience.
What I'm looking for
I am an organized administrative professional with over three years of experience supporting teams in both office and remote environments. My skills in scheduling, data management, and digital tools have allowed me to improve workflow efficiency and provide dependable administrative assistance. I am dedicated to enhancing operational processes and ensuring that teams can focus on their core objectives.
In my most recent role as an Administrative Assistant at SunnahStyle, I managed all inbound communications, scheduled service calls, and coordinated vendor appointments to ensure timely project execution. I also implemented improvements in communication templates and inventory tracking processes, which significantly enhanced our operational efficiency. My experience in customer service has equipped me with the ability to handle inquiries and manage client relationships effectively, ensuring a high level of satisfaction.
As I continue my education in Computer Systems Technician at Seneca College, I am eager to gain more experience and grow within the administrative field. I am looking for opportunities that will allow me to leverage my skills while contributing to a dynamic team.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Sunnah Style
Mar 2022 - Jan 2025 (2 years 10 months)
Managed all inbound communications via phone, email, and online platforms, providing friendly and efficient customer support. Scheduled service calls, coordinated vendor appointments, and tracked deliveries to ensure timely project execution. Created and maintained detailed customer profiles and supported follow-ups on service feedback and warranty submissions. Entered supplier invoices and manage
Customer Service Representative
Teleperformance
Nov 2021 - Jan 2022 (2 months)
Managed customer inquiries, processed service requests, and updated client records in a fast-paced environment. Organized and tracked support tickets to ensure timely resolution. Handled account-related tasks, including adjustments, follow-ups, and issue escalation, utilizing CRM tools to maintain detailed client interaction logs.
Education
Degrees, certifications, and relevant coursework
Emery Advanced Collegiate
High School Diploma, General Education
High School Diploma.
Seneca College
Diploma, Computer Systems Technician
2024 - 2026
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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