Osman Makhmudov
@osmanmakhmudov
Experienced restaurant and sales manager driving operations, teams, and revenue growth.
What I'm looking for
I am an experienced restaurant and sales manager with a strong background in operations, team leadership, and client relationship development across multiple countries. I combine hands-on hospitality management with sales and marketing experience to improve performance and customer satisfaction.
Over nearly a decade in restaurant management I oversaw daily operations, staffing, payroll, food quality and hygiene compliance, and weekly reporting to drive profitability. I have also led recruitment, training and performance control to build reliable front- and back-of-house teams.
My sales and marketing roles involved lead generation, outreach, market research, brand development in international markets and collaboration with cross-functional teams to design targeted sales strategies. I adapt approaches based on client feedback to maximize effectiveness and repeat business.
I hold an MBA and multiple business and HR qualifications, speak several languages, and am highly organised, self-motivated and eager to learn new skills to contribute to growth-oriented teams.
Experience
Work history, roles, and key accomplishments
Sales Specialist
Recruitment4U
Oct 2025 - Present (3 months)
Generate leads and build client relationships via cold calls, warm outreach and networking, maintain detailed client book to support repeat business, and collaborate with account teams to design targeted outreach strategies.
Restaurant Manager
Sushima
Jan 2025 - Sep 2025 (8 months)
Oversaw daily restaurant operations, managed and trained kitchen and front-of-house staff, created schedules and handled payroll, and ensured food quality and hygiene compliance to maintain service standards.
Restaurant Manager
Café Cuba
May 2016 - Jan 2025 (8 years 8 months)
Managed overall business performance, prepared weekly reports on staff, food and sales, recruited and supervised staff, and analysed sales and profitability to drive operational improvements.
International Marketing Officer
London School of Commerce
Mar 2015 - Jan 2016 (10 months)
Identified potential markets and developed brand awareness across CIS countries, contributing to increased sales and international recruitment efforts.
Sales Manager
Gezer Export-Import Ltd STI
Jul 2012 - May 2013 (10 months)
Conducted market research, managed sales activities, and sourced quality products while minimising costs to support export operations.
Customer Service Agent
Fintrako Ltd
Jul 2010 - Jul 2011 (1 year)
Handled incoming customer inquiries, resolved issues effectively, and maintained accurate customer records to support client satisfaction.
Education
Degrees, certifications, and relevant coursework
London School of Commerce
Master of Business Administration, Business Administration
2015 - 2016
Completed a Master of Business Administration at the London School of Commerce from March 2015 to May 2016.
University of Bedfordshire
Master of Arts, Human Resources Management
2013 - 2014
Completed a MA in Human Resources Management at the University of Bedfordshire from September 2013 to September 2014.
University of Bedfordshire
Bachelor of Arts, Business Management
2012 - 2013
Completed a Bachelor of Arts in Business Management at the University of Bedfordshire from February 2012 to June 2013.
University of Surrey
Bachelor of Arts (Honours), Business Management
2010 - 2011
Completed a BA Hons in Business Management at the University of Surrey from September 2010 to June 2011.
Unknown
Certificate, Business
2010 - 2010
Completed a Business Foundation course in June 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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