I’m looking for a job which has flexible work hours and support and guidance by the seniors/ mentors of the organization.

Oshanie Perera
@oshanieperera
I manage customer service, billing recovery, and finance operations.
What I'm looking for
I've supported customer service operations at Lusail Winter Wonderland – ICE WORLD, welcoming guests, managing rink access, handling skate exchange, add-on sales, receipts, inventory, and safety procedures.
At KLOUDIP (Pvt) Ltd, I prepared invoices and monthly recovery statements, followed up on overdue payments, managed refunds and credit notes, and coordinated customer payment communications.
My background also includes audit work with Ernst & Young Sri Lanka and B.R. De Silva & Company, alongside document control, administration, and customer care experience at Rainbow Foods.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Lusail Winter Wonderland - Ice World
Oct 2022 - Dec 2022 (2 months)
Welcomed guests, directed them to the ice rink, and ensured safety rules were communicated. Scanned wristbands, provided skates, and managed add-on sales and equipment inventory.
Education
Degrees, certifications, and relevant coursework
ACCA
Diploma in Accounting and Business, Accounting and Business
Completed the Diploma in Accounting and Business (Stage 1) and is currently pursuing the Skills level (Stage 2) of the ACCA qualification.
Asia E University
Executive Master of Science, Finance
Pursued an Executive Master of Science in Finance and graduated from Asia E University, Malaysia.
Holy Family Convent Bambalapitiya
GCE Ordinary Level, General Syllabus
2010 - 2010
Grade: 5A, 3B, 1C
Completed the GCE Ordinary Level examination in 2010 with passes in 5A, 3B, and 1C.
Holy Family Convent Bambalapitiya
GCE Advanced Level, Bio Science
2013 - 2013
Grade: 1B, 1C, 1S
Completed the GCE Advanced Level examination in 2013 in the Bio Science stream with passes in 1B, 1C, and 1S.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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