Oscar Zuniga
@oscarzuniga
Customer service specialist focused on enhancing customer experiences.
What I'm looking for
My name is Oscar Daniel Zuniga Handrez, and I have a strong background in customer service. I thrive on tackling challenges head-on and am always looking for ways to enhance my skills and processes. My ability to dive into issues, figure out what's really going on, and then come up with smart, effective solutions sets me apart in any dynamic support environment.
At Teleperformance Honduras, I worked as a Customer Service Solutions Specialist, where I ensured smooth experiences for customers while continuously improving processes to help the company achieve its goals. I am passionate about delivering exceptional service and am eager to contribute my skills to a team that values customer satisfaction and operational excellence.
Experience
Work history, roles, and key accomplishments
Solutions Specialist
Teleperformance Honduras
Aug 2024 - Jun 2025 (10 months)
Provided exceptional customer service and resolved complex issues as a Solutions Specialist. Utilized technical troubleshooting and system diagnostics to ensure smooth customer experiences.
Education
Degrees, certifications, and relevant coursework
Intercontinental School
Bachelor's Degree, General Studies
Obtained a Bachelor's Degree from Intercontinental School. Focused on developing a strong academic foundation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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