At INTERLAN SAS, I provisioned and configured more than 300 computers, cloned system images with Acronis and Norton Ghost, and prepared workstations for enterprise use. I also automated repetitive setup procedures, reducing manual provisioning time by 40%.
As an IT Technician at RICOH, I configured laptops, imaged operating systems, and handled hardware and software break-fix tasks under established procedures. I supported distributed staff using BeyondTrust and VPN tools, contributing to a 25% reduction in setup turnaround time.
In my current independent IT support work, I help with workstation setup, Windows installation, software and peripheral configuration, and common technical issues. I document repeatable solutions and advise on practical device security and updates.
Earlier, as a Performance Tester at Choucair Testing, I developed test plans and executed load and stress testing with JMeter. I also used Postman and SoapUI for API testing and documented defects across functional, integration, and regression testing.
