Oscar Carrasco
@oscarcarrasco
Dedicated sales agent with strong customer service and problem-solving skills.
What I'm looking for
I am a hardworking individual with a proven track record of reliable attendance and high-quality work. My experience as a Sales Agent at Charter Communications has honed my ability to deliver exceptional customer experiences by addressing inquiries regarding services, promotions, and billing. I thrive in fast-paced, high-stress environments, utilizing my strong collaboration skills to contribute positively to team dynamics.
Previously, I worked as an Amazon Robotics Floor Monitor Associate, where I played a critical role in managing operations and supporting team members. My responsibilities included supervising associates, monitoring productivity, and engaging in data entry to ensure smooth operations. I have also gained valuable experience in the oil field services industry, where I supervised driver dispatching and optimized operational procedures.
Experience
Work history, roles, and key accomplishments
Sales Agent
Charter Communications
Dec 2023 - Present (1 year 7 months)
Delivered exceptional customer experiences by addressing inbound inquiries regarding services, promotions, and billing, driving suite of services, including Internet, cable, and home phone and mobile packages. Utilized active listening and problem-solving skills to understand customer needs and recommend tailored solutions, increasing conversion rates.
Robotics Floor Monitor Associate (AFM)/ Process Guide
Amazon
Jan 2022 - Present (3 years 6 months)
Selected to participate on a team solely focused on Amazon Robotics and AR operations, including retrieval of amnesty and resetting faulted drives. Provided leadership support to Process Assistants/Area Managers, supervising and managing associates in critical functions during shifts and actively monitoring AR operations through software applications.
Supervisor
Texstar Oil Field Services
Jan 2021 - Present (4 years 6 months)
Supervised driver dispatching, route planning, and vehicle tracking for over 40 water hauling drivers. Coordinated order processing, load sheet running, and invoice printing, while also managing daily loads and work schedules to maximize coverage.
Education
Degrees, certifications, and relevant coursework
Socorro High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and critical thinking abilities.
El Paso Community College
Associate Degree, Graphic Design
Completed an Associate Degree with a major in Graphic Design. Acquired skills in Adobe Creative Suite, including Photoshop, InDesign, Illustrator, and Dreamweaver.
New Mexico State University
No Degree, Graphic Design
Pursued studies in Graphic Design, focusing on advanced techniques and software applications. Further developed expertise in visual communication and design principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Oscar?
You can contact Oscar and 90k+ other talented remote workers on Himalayas.
Message OscarFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
