Iambarrcode UserIU
Open to opportunities

Iambarrcode User

@iambarrcodeuser

Innovative professional focused on customer service and sales goals.

United States
Message

What I'm looking for

I am looking for a role that values customer service excellence and offers opportunities for growth.

I am an innovative professional with a strong focus on maintaining high levels of accuracy while achieving premier customer service and sales goals. My experience spans various roles, including direct sales, warehouse operations, and customer service supervision, where I have consistently exceeded sales targets and built rapport with clients.

Throughout my career, I have developed a diverse skill set that includes problem-solving, process optimization, and quality assurance. My ability to adapt to high-volume and fast-paced environments has allowed me to thrive in roles that require both teamwork and independent initiative. I take pride in my technological savvy and proficiency in Microsoft Office, which have been instrumental in my success in sales and customer service.

With a Bachelor of Science in Biochemistry and Business Administration, I bring a unique blend of analytical and business acumen to my work. I am passionate about leveraging my skills to contribute to a dynamic team and drive organizational success.

Experience

Work history, roles, and key accomplishments

GR

Direct Sales Agent

Greatcall

Oct 2019 - Feb 2021 (1 year 4 months)

Coordinated with customers to provide various company plans and services, detailing quotes for all required information. Maintained and updated knowledge on all company products, services, and competitor offerings. Documented and maintained records of sales activities, processing and completing claims on follow-up calls.

RC

Warehouse Associate

Reyes Coca Cola

Aug 2017 - Oct 2019 (2 years 2 months)

Responsible for accurately pulling orders based on pick tickets to build orders for loading onto delivery trucks. Built orders according to assigned load tickets using industrial power equipment, meeting productivity requirements of 150 cases per hour. Moved product through the warehouse efficiently and safely, both manually and utilizing material handling equipment.

CU

Lab Assistant

Claflin University

Jun 2016 - Aug 2016 (2 months)

Received and processed samples to identify suitability, preparing them for testing using various laboratory equipment. Performed laboratory testing, including pH and bacterial culturing, and prepared and maintained accurate laboratory records. Labeled specimens accurately, distributed them to appropriate departments, and performed quality control as directed.

KM

Customer Service Supervisor

Kmart

Jul 2013 - Apr 2016 (2 years 9 months)

Resolved conflicts and negotiated agreements between parties to reach win-win solutions and clarify misunderstandings. Responsible for defining the local customer experience and building local product roadmaps, presenting visions to senior leaders. Drove the product development schedule from design to release, performing analytics on features and working closely with the technical team.

CU

High School Math Tutor

Claflin University

Aug 2012 - May 2013 (9 months)

Supported students by identifying and addressing specific concerns, outlining unique lessons to fit individual needs in skill building and instruction. Met with parents and guardians weekly to deliver progress reports and discuss areas for further improvement. Provided test preparation support for routine, standardized, and college entrance examinations, teaching students how to study, take notes,

Education

Degrees, certifications, and relevant coursework

Claflin University logoCU

Claflin University

Bachelor of Science, Biochemistry/Business Administration

Completed a Bachelor of Science degree with a focus on Biochemistry and a minor in Business Administration. Gained knowledge in scientific principles and business practices.

LS

Lamar High School

High School Diploma

Grade: Top 5% of class

Earned a High School Diploma, demonstrating strong academic performance. Ranked in the top 5% of the graduating class.

Tech stack

Software and tools used professionally

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Iambarrcode User - Direct Sales Agent - Greatcall | Himalayas