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Orestina Desire

@orestinadesire

I coordinate chronic-condition care, referrals, scheduling, and patient navigation across high-volume clinical settings.

United States
Message

What I'm looking for

I'm seeking remote or on-site Patient Care Coordinator, Patient Scheduler, or Referral Coordinator roles where I can support patient navigation, care transitions, referral management, and chronic-condition care.

At CentroMed Clinic, I coordinate care for patients with diabetes, hypertension, and chronic pain while managing specialty referrals, insurance verification, prior authorizations, and referral closure in NextGen EHR.

I schedule 30+ appointments daily for multiple providers, manage 50+ calls per day, and conduct outreach to close care gaps for veteran and active-duty populations. I also support physicians with vital signs, patient histories, EKGs, spirometry, audiograms, medication refills, and HIPAA-compliant documentation.

At Lifetime Recovery, I coordinate medical and behavioral-health care for 12–18 patients, including appointments, NEMT, hospital transitions, medication-adherence outreach, and communication with providers, hospitals, and pharmacies.

My earlier logistics coordination experience strengthened my documentation accuracy, inventory control, transportation scheduling, and ability to keep complex operations moving in fast-paced environments.

Experience

Work history, roles, and key accomplishments

CC
Current

Medical Assistant / Patient Care Coordinator

CentroMed Clinic

Jan 2024 - Present (2 years 7 months)

Coordinate care for patients with chronic conditions, manage specialty referrals, and perform high-volume patient scheduling. Conduct proactive outreach to close care gaps and assist physicians with patient care.

Education

Degrees, certifications, and relevant coursework

LS

Lanier High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

Tech stack

Software and tools used professionally

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