Oreofe Akinseinde

I’m a proactive, detail-oriented professional with strong communication, leadership, and organizational abilities. My experience spans customer care, research and curriculum development, real estate, and administrative support, helping me translate information into clear action for clients and teams.

In my current role as a Samsung Customer Care Representative, I provide professional customer support and after-sales service. I handle inquiries, complaints, and service requests, liaise with technicians to resolve technical issues quickly, and record customer feedback to improve service quality.

As a Planning, Research Curriculum and Development Officer, I designed and implemented initiatives aligned with departmental goals and government policies. I conducted research, analyzed data, and presented findings to support policy development, while assisting in the development of training curricula and educational materials.

My background also includes working as a Real Estate Officer, where I advised clients on property sales, purchases, and investment opportunities and conducted comparative market analyses to determine accurate property values. Earlier roles as a Receptionist and Teaching Assistant strengthened my customer interaction, conflict resolution, documentation, and structured planning—skills I bring to every environment I support.