Open to opportunities

Onyinye Ogbonna

@onyinyeogbonna

Message

I keep offices organized, customers supported, and daily operations running smoothly.

Nigeria

Message

What I'm looking for

I'm looking for an administrative or customer service role where I can coordinate operations, manage records and communications, support clients, and contribute to an efficient team.

I've supported day-to-day office operations at Pennyswift Limited, coordinating executive calendars, meetings, travel arrangements, reports, invoices, and budget tracking.

I maintain accurate physical and electronic records, handle confidential information carefully, and serve as a professional communication point for clients and stakeholders. I have also supported onboarding, employee records, events, and administrative logistics.

At Gelebrity Empire and through online freelancing, I managed customer inquiries, orders, payments, reservations, bookings, inventory information, and issue resolution. I focus on clear communication and positive customer relationships.

My front desk and customer relations experience at House of Olaedo Fashion strengthened my ability to manage calls, emails, correspondence, documents, packages, and social media communications.

Experience

Work history, roles, and key accomplishments

Administrative Officer

Pennyswift Limited

Aug 2025 - Dec 2025 (4 months)

Managed day-to-day office operations, ensuring smooth administrative processes and workplace efficiency. Maintained filing systems, coordinated meetings, and supported budget tracking.

Office Administration Records Management Scheduling Correspondence Management Data Entry Meeting Coordination Event Coordination

Customer Service Representative

Gelebrity Empire

Mar 2025 - Jun 2025 (3 months)

Managed customer inquiries and order processing while ensuring excellent customer satisfaction. Maintained accurate records of orders and payments, and supported daily operations.

Customer Service Order Processing Record keeping Problem Solving

IT Support & Customer Relations Assistant

Online Freelancing

Nov 2023 - Sep 2024 (10 months)

Provided customer support and responded to inquiries regarding products and services. Managed reservations and assisted customers in making informed purchasing decisions.

Customer Support Customer Service Inventory Management

Front Desk Administrator / Customer Relations Executive

House of Olaedo Fashion

Jan 2019 - Jun 2019 (5 months)

Managed front desk operations and served as the first point of contact for visitors and clients. Handled correspondence and supported customer relationship initiatives.

Front Desk Operations Customer Service Email Management Social Media Management