Looking for a job

Onyewuchi Adaugo

@onyewuchiadaugo

Message

I resolve customer issues and build relationships that support business growth.

Nigeria

Message

What I'm looking for

I'm seeking a Customer Service role where I can use my communication and problem-solving abilities to handle customer inquiries, resolve issues promptly, build positive relationships, and support business growth.

I've supported customers across Punik Ventures, Success Communication, and field assignments in Abia and Enugu States, responding to inquiries, resolving complaints, and maintaining positive relationships.

At Success Communication, I maintained sales and transaction records, assisted customers with product selection, monitored stock availability, and contributed to a 5% profit increase within six months through customer service and communication.

I'm focused on accurate documentation, customer retention, call and online follow-up, and prompt issue resolution. I hold a B.Sc. in Public Health and have completed Data Analytics training.

Experience

Work history, roles, and key accomplishments

Customer Service & Field Support Intern

Multiple Organizations

Jul 2022 - Dec 2022 (5 months)

Interacted with staff, visitors, and the public during field assignments, ensuring adherence to safety and health procedures. Responded to questions and provided guidance on COVID-19 safety measures, collected and documented information, and assisted in resolving issues.

Customer Service Field Support Communication Skills Documentation Problem Solving Teamwork Covid Safety

Sales & Customer Data Associate

Punik Ventures

Jan 2016 - Dec 2016 (11 months)

Responded to customer inquiries, maintained accurate records, and followed up with clients to ensure satisfaction. Addressed complaints promptly and built positive relationships with customers.

Customer Service Sales Support Data Entry Record keeping Communication Skills Problem Solving Customer Retention

Sales Representative & Records Assistant

Success Communication

Jun 2015 - Dec 2015 (6 months)

Maintained accurate daily records of sales and customer transactions, handled inquiries and complaints professionally, and assisted customers with product selection. Monitored stock levels and contributed to a 5% increase in profit through excellent service.

Sales Customer Service Record keeping Communication Skills Stock Monitoring Problem Solving