Oni Samaa
@onisamaa
IT Technician with expertise in computer and networking solutions.
What I'm looking for
I am a dedicated IT Technician with extensive experience in computer and networking solutions. Since 2015, I have been self-employed, providing on-demand laptop and smartphone repair services from my home-based setup. My expertise includes diagnosing and resolving hardware and software issues, data recovery, and offering personalized customer service. I pride myself on my ability to communicate clearly with clients, ensuring their satisfaction and repeat referrals.
In addition to my technical skills, I have a background in customer service roles, including positions as a waiter and barista. These experiences have honed my ability to work efficiently in high-pressure environments while maintaining a focus on delivering exceptional service. I am always eager to learn and master new technologies, which drives my passion for growth in the IT field.
Experience
Work history, roles, and key accomplishments
Internet Safety Evaluator
Leading Global Technology Services Provider
Apr 2024 - Present (1 year 2 months)
Analyzed and rated various online content (web pages, search results, ads, etc.) according to specific guidelines. Identified potentially harmful, inappropriate, or low-quality content to improve internet safety and quality.
Barista/Salesman
Daltons Bakery & Coffee
Sep 2023 - Present (1 year 9 months)
Crafted high-quality coffee and espresso drinks in a busy bakery. Proficient in preparing a variety of beverages, handling cash, and delivering excellent customer service.
ICT Computer Technician
Michanorganosis IT Solutions
Sep 2020 - Present (4 years 9 months)
Managed hardware and software in a retail repair shop setting, including troubleshooting, system upgrades, virus removal, data recovery, and hardware replacements. Provided comprehensive computer services, including network setup and optimization, operating system installation, and custom PC builds.
ICT Computer Technician
SpiderNet Assistanza
Feb 2019 - Present (6 years 4 months)
Resolved network issues for PCs and mobile devices, including virus removal, data recovery, system upgrades, and custom builds. Proficient with diagnostic tools and troubleshooting a variety of technical problems.
Barista-Bartender
Beach Bar Aqua
May 2018 - Present (7 years 1 month)
Crafted a variety of coffee drinks, cocktails, and smoothies in a lively beach bar setting. Proficient in espresso machines, mixology, and handling cash transactions.
Waiter-PR
Avant Garde Cafe-Bar
Feb 2015 - Present (10 years 4 months)
Provided excellent customer service and handled food and drink orders efficiently in a fast-paced café bar setting. Proficient in making coffee, serving beverages, and using POS systems.
Computer and Phone Repairs
Self Employed
Jan 2015 - Present (10 years 5 months)
Provided on-demand laptop and smartphone repair services from a home-based setup. Proficiently diagnosed and resolved hardware, software, and connectivity issues for a wide range of devices, including screen replacements, battery repairs, and system optimization.
Education
Degrees, certifications, and relevant coursework
1st Vocational Lyceum of Komotini
Technician, Electronic Computer Systems Networking and Communications
Studied electronic computer systems, networking, and communications. Gained expertise as a networking and communications technician.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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