Παναγιωτης Τζολος
@0001620
IT specialist focused on hardware, networks, and user-focused technical support.
GreeceWhat I'm looking for
I am a dynamic IT professional with hands-on experience in hardware and software troubleshooting, network configuration, and technical support across corporate and retail environments.
I have delivered on-site support for corporate clients, provided certified Apple repairs, and led technician teams to improve repair processes and service quality.
My technical strengths include soldering, PCB design, PC/Mac/Windows administration, basic Linux, and foundational knowledge of cloud platforms such as AWS and Azure, along with network setup and troubleshooting.
I am committed to collaborative problem solving, clear communication with technical and non-technical stakeholders, and continuous professional growth in secure, efficient IT operations.
Experience
Work history, roles, and key accomplishments
On-site IT Support Specialist
Eurobank via Byte S.A.
Mar 2024 - Present (1 year 8 months)
Delivered IT support to corporate clients, diagnosing and resolving hardware/software issues, managing user accounts and security policies, and providing user training to ensure seamless operations.
Apple Certified Technician
iStorm Apple Premium
Jan 2023 - Mar 2024 (1 year 2 months)
Provided advanced troubleshooting and hardware repairs for Apple devices and delivered customer support, achieving high customer satisfaction through timely diagnostics and repairs.
Hardware & Software Technician
iRepair
Oct 2021 - Jan 2023 (1 year 3 months)
Led a team of technicians to perform PC and mobile repairs, streamlined repair processes, and improved service quality and turnaround times as assistant store manager.
Electronic Devices Technician
IGS Net (External Partner)
Sep 2020 - Nov 2022 (2 years 2 months)
Designed and implemented custom electronic solutions for clients, performing circuit design and device-level repairs to meet project specifications.
Mobile & Computer Technician
Vodafone Schimatari (External Partner)
Jun 2020 - Sep 2021 (1 year 3 months)
Diagnosed and repaired mobile and computer devices to ensure optimal performance and uptime for end users through timely maintenance and support.
Education
Degrees, certifications, and relevant coursework
NANational and Kapodistrian University of Athens
Automation Engineering
2019 -
Enrolled in the Department of Automation Engineering, studying automation and control engineering topics since 2019.
ATAristotle University of Thessaloniki
Certificate, Digital Marketing & Digital Technology
Completed a certificate program in Digital Marketing & Digital Technology.
Apple
Certification, Apple Device Repair and iOS Support
Completed Apple Technician Certification covering configuration and troubleshooting of iOS and repair of Apple hardware and software devices.
Secondary Education (General Certificate)
General Certificate of Secondary Education, Secondary Education
Holds a General Certificate of Secondary Education.
Availability
Location
GreeceAuthorized to work in
Job categories
Skills
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