jomo mbao

As a highly motivated and organized professional with over three years of experience in administration, customer service, accounting, and project support, I have developed a strong background in office management, stakeholder engagement, and client relations. My experience involves coordinating complex tasks and maintaining operational efficiency, with a proven track record of providing excellent customer service and handling inquiries to ensure customer satisfaction.

I hold a Bachelor's degree in Business Administration from Rusangu University, as well as a Licentiate level in Accountancy from the Zambia Institute of Chartered Accountants. I have also obtained certificates in Project Management and Grant Writing, demonstrating my commitment to continuous learning and professional development.

Throughout my career, I have had the opportunity to work with diverse organizations, including the National Pension Scheme Authority, Zambia Statistics Agency, and various non-profit organizations. My experience has equipped me with the skills and knowledge to effectively manage records, coordinate projects, and analyze data to support informed decision-making.