Omowonuola Odusanya

I'm currently supporting clients at Coronation Asset Management, responding to emails and calls, resolving complaints, and educating customers on products, services, and promotions.

Previously at United Bank of Africa, I monitored customer complaints and inquiries, made outbound calls when needed, tracked recurring product and service issues, and escalated complex requests for rapid resolution.

At Moonvalley, I annotated and labelled large volumes of images for machine-learning datasets, reviewed work against quality standards, identified edge cases, and supported clean, structured AI training data.

My Mass Communication background also includes presenting and co-hosting radio programmes, researching show content, conducting interviews, and editing radio news bulletins.