Omoseebi DorathyOD
Looking for a job

Omoseebi Dorathy

@omoseebidorathy

Your go-to Virtual Assistant for Coaches & Consultants | helping busy entrepreneurs stay focused.

Nigeria
Message

What I'm looking for

I am looking for a role that fosters growth, values customer relationships, and encourages collaboration.

Your Business, Handled with Excellence.

Hi,
I am Dorathy, a dynamic professional who blends the warmth of a receptionist, the precision of an administrator, the efficiency of a virtual assistant, the foresight of an executive assistant, and the empathy of a customer service expert.

With 1 year of experience supporting entrepreneurs, c-suite executives, and growing teams, I specialize in making the complex feel seamless. Whether I'm managing schedules, handling inboxes, supporting clients, organizing systems, or being the friendly first point of contact, my mission is simple: create calm, drive clarity, and deliver results.

What I Bring to the Table:
1. Polished communication that reflects your brand.
2. Streamlined admin systems that save time and cut costs.
3. Reliable virtual support across time zones.
4. Proactive calendar and inbox management.
5. Thoughtful client care that builds loyalty.
6. Resourceful problem-solving when it matters most.

Why It Works:
I don't just complete tasks, I anticipate needs. My clients say I'm the partner they didn't know they were missing, keeping things on track, keeping clients happy, and keeping momentum high.

If you're a business owner, coach, consultant, or c-suite executive who needs more hours in your day (and fewer things on your plate), let's connect. I'm here to help you stay focused on what only you can do, while I handle the rest.

Let's talk about how I can support your goals.

Experience

Work history, roles, and key accomplishments

XR
Current

Customer Success Professional

XTRALARGE FARMS & Resorts

Jan 2025 - Present (6 months)

Served as the primary point of contact for new and existing clients, ensuring a smooth customer journey from onboarding to post-sale engagement. Successfully onboarded over 300+ new customers, reducing churn rate by 25% and improving customer satisfaction (CSAT) scores from 82% to 95%. Managed inquiries and complaints across multiple channels, resolving over 95% of issues within 24 hours.

NY

Teacher

NYSC

Jan 2014 - Dec 2016 (2 years 11 months)

Taught core subjects including English, Mathematics, Science, and Social Studies to primary school pupils, developing and implementing engaging lesson plans aligned with national curricula. Maintained accurate student records, conducted continuous assessments, and facilitated extracurricular activities to promote holistic learning. Fostered positive relationships with students, parents, and staff

Education

Degrees, certifications, and relevant coursework

TS

The Oke Ogun Polytechnic Saki

Higher National Diploma, Public Administration

2020 - 2023

Obtained a Higher National Diploma in Public Administration. The program focused on the principles and practices of public sector management.

TS

The Oke Ogun Polytechnic Saki

National Diploma, Public Administration

2014 - 2016

Completed a National Diploma in Public Administration. This foundational program provided an introduction to public policy, governance, and administrative processes.

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Omoseebi Dorathy - Customer Success Professional - XTRALARGE FARMS & Resorts | Himalayas