Omolola Olofintila
@omololaolofintila
Detail-oriented air ticketing and customer service professional with strong reservations and coordination skills.
NigeriaWhat I'm looking for
I am a detail-oriented professional with expertise in air ticketing, reservations, fare calculation and travel coordination, backed by formal training from the Universal School of Aviation and practical experience across customer-facing roles.
I have delivered customer service remotely for FJ Majesty Ltd, presented content for OFM Radio Station, and tutored at Community Secondary School, consistently maintaining organized records, accurate data entry, and effective communication.
I am skilled with Global Distribution Systems (Amadeus, Sabre), online booking platforms, CRM and reservation management systems, and Microsoft Office; I hold certifications in Human Resources Management and Customer Relationship Management.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
FJ Majesty Ltd
May 2024 - Mar 2025 (10 months)
Managed customer interactions and inquiries to ensure satisfaction, maintained organized sales and inventory records, and accurately entered sales data into the company system to improve operational accuracy.
Tutor
Community Secondary School
Feb 2023 - Dec 2023 (10 months)
Delivered engaging lessons and supported student understanding, advised students on academic and career development, and maintained effective communication with students and staff to improve learning outcomes.
Radio Presenter
OFM Radio Station
Mar 2019 - Sep 2019 (6 months)
Assisted in radio program production and content delivery, prepared program reports, and engaged live audiences to maintain operational and engagement standards.
Education
Degrees, certifications, and relevant coursework
Universal School of Aviation
Advanced Certificate, Air Ticketing/Reservation & Tourism
Completed an Advanced Air Ticketing/Reservation & Tourism program focused on ticketing, reservations, and travel coordination.
KPKwara State Polytechnic
Higher National Diploma, Public Administration
2021 - 2023
Completed a Higher National Diploma in Public Administration with coursework in public sector management and administrative practices.
KPKwara State Polytechnic
National Diploma, Public Administration
Obtained a National Diploma in Public Administration covering foundational administrative and organizational topics.
Elihans College
Senior Secondary School Certificate, Secondary Education
Completed Senior Secondary School Certificate, covering general secondary education curriculum.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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