Ukamaka Edith Nziwu
@ukamakaedithnziwu
Dynamic professional skilled in ticketing and travel management.
What I'm looking for
I am a dynamic and results-oriented professional with extensive experience in ticketing, travel management, and agency operations. My career has been defined by my ability to deliver exceptional customer service, optimize booking processes, and coordinate complex travel itineraries. I leverage my industry knowledge and technology to enhance service delivery, build strong client relationships, and drive business growth.
Throughout my career, I have held various roles that have honed my skills in customer care and inventory management. At BMZ Onyx Int'l, I managed inventory levels and developed procedures that minimized discrepancies and losses. My commitment to exceptional customer service has consistently resulted in high levels of client satisfaction and loyalty. I am now seeking to contribute my expertise in a challenging role within a reputable travel agency or airline, where I can support seamless travel experiences and help achieve organizational goals.
Experience
Work history, roles, and key accomplishments
Ticketing officer
The travel plce
Jan 2023 - Present (2 years 5 months)
Amadeus global distribution system.
Experience with the use of Gds platform , processing of tickets, issue, reissue
Education
Degrees, certifications, and relevant coursework
University of port harcourt. Universal school of aviation
Bachelor of science, Geology/ Airline ticketing and reservation and tourism
Grade: 3.2
Graduated with honours in geology and airline ticketing and reservation and tourism
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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