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Ukamaka Edith Nziwu

@ukamakaedithnziwu

Dynamic professional skilled in ticketing and travel management.

Nigeria
Message

What I'm looking for

I am looking for a role that allows me to enhance customer experiences and contribute to business growth in a supportive and dynamic environment.

I am a dynamic and results-oriented professional with extensive experience in ticketing, travel management, and agency operations. My career has been defined by my ability to deliver exceptional customer service, optimize booking processes, and coordinate complex travel itineraries. I leverage my industry knowledge and technology to enhance service delivery, build strong client relationships, and drive business growth.

Throughout my career, I have held various roles that have honed my skills in customer care and inventory management. At BMZ Onyx Int'l, I managed inventory levels and developed procedures that minimized discrepancies and losses. My commitment to exceptional customer service has consistently resulted in high levels of client satisfaction and loyalty. I am now seeking to contribute my expertise in a challenging role within a reputable travel agency or airline, where I can support seamless travel experiences and help achieve organizational goals.

Experience

Work history, roles, and key accomplishments

The travel plce logoTP
Current

Ticketing officer

The travel plce

Jan 2023 - Present (2 years 5 months)

Amadeus global distribution system.
Experience with the use of Gds platform , processing of tickets, issue, reissue

Education

Degrees, certifications, and relevant coursework

University of port harcourt. Universal school of aviation logoUA

University of port harcourt. Universal school of aviation

Bachelor of science, Geology/ Airline ticketing and reservation and tourism

Grade: 3.2

Graduated with honours in geology and airline ticketing and reservation and tourism

Tech stack

Software and tools used professionally

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Ukamaka Edith Nziwu - Ticketing officer - The travel plce | Himalayas