Nkechi Mbanu

Manage full ticketing and reservation processes for customers and corporate clients, including ticket issuance, revalidations, refunds, and travel changes.

Managed destination packages and coordinated travel plans for individuals and groups, including ticket issuance, flight bookings, and itinerary arrangements.

Coordinated ticket requests and bookings for offshore and onshore crew, prepared travel reports, and supervised daily desk operations.

Handled bulk ticket requests for major corporate accounts, monitored ticket usage, and maintained relationships with corporate travel departments.

Assisted passengers with bookings, reservations, and ticket upgrades, and provided premium support to frequent flyer members.

Supported day-to-day library operations and document organization, and assisted staff with research materials.

Indexed library materials and supported library administration, helping researchers access materials.

Managed sales activities across Lagos outlets, supervised stock levels, and collected daily sales reports.

Managed ticketing and reservations for high-value corporate clients, prepared sales figures and booking summaries, and processed invoices.

Grade: Second Class Lower

Earned a B.Sc. in Library Science and Political Science with Second Class Lower honors.

Completed secondary education with SSCE.

Completed primary education with FSLC.