Omobolanle Oluwo
@omobolanleoluwo
Senior Programs Optimization Associate with expertise in SaaS product deployment.
What I'm looking for
I am a results-driven Senior Programs Optimization Associate with a proven track record in deploying Enterprise SaaS products that significantly reduce operating costs and enhance sales processes. At Sun King, I spearheaded initiatives that led to a remarkable 40% reduction in operating costs and a 20% month-over-month increase in health insurance opt-in rates. My ability to integrate customizable workflows tailored to user needs has been instrumental in driving efficiency and improving customer satisfaction.
With a strong background in business analysis and process optimization, I have successfully engineered operational automation platforms that have transformed client businesses. My experience at erpSOFTapp allowed me to conduct in-depth analyses of client processes, translating their needs into technical requirements that resulted in a 30% reduction in operational inefficiencies. I am adept at using Agile methodologies, including Scrum and Kanban, to drive team efficiency and product quality.
My commitment to data-driven decision-making is reflected in my proficiency with business intelligence tools like Looker and Power BI, which I utilize to develop product dashboards and support strategic initiatives. I am passionate about fostering cross-functional collaboration and have developed training materials that have empowered over 100 employees at Sun King to excel in their roles.
Experience
Work history, roles, and key accomplishments
Senior Programs Optimization Associate
Sun King
Aug 2023 - Present (1 year 10 months)
Spearheaded the deployment of Enterprise SaaS products, achieving a 40% reduction in operating costs. Automated health insurance subscriptions, leading to a 20% MoM increase in opt-in rates. Designed feedback features for field sales apps, reducing issue resolution lead times by 60%. Led market expansion and optimized payment solutions, resulting in significant service downtime reductions.
Business Analyst
erpSOFTapp
Apr 2022 - Jul 2023 (1 year 3 months)
Conducted analysis of client business processes to translate needs into technical requirements. Optimized Helpdesk knowledge base, reducing issue resolution times by 25%. Developed an operational automation platform for clients, improving efficiency by 30%. Maintained clear communication across stakeholders to ensure timely implementations.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Marine Biology
2018 - 2021
Grade: First Class Honors
Studied Marine Biology with a focus on marine ecosystems, biodiversity, and conservation. Achieved First Class Honors through rigorous coursework and research projects.
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