agim precious

Lead stakeholder analysis and process mapping for the Apple Immersive VR System Launch, improving turnaround time by 15%. Perform gap analysis and translate stakeholder feedback into concrete process changes for leadership decision-making.

Lead planning, coordination, and execution of strategic programmes for senior leadership, aligning cross-functional teams to organisational growth targets. Own stakeholder relationships and track programme performance against KPIs to drive targeted improvements.

Act as Officer-in-Charge of a high-volume unit, managing 14,900+ emails and 10,000+ phone enquiries monthly while prioritizing competing requests and escalations. Rewrite SOPs and build monitoring systems to improve turnaround time to 24 hours and increase attendance compliance by 80%+.

Manage client registration, biodata entry, and appointment scheduling using the MIMOSA data management system. Resolve 3,000+ quality control issues to improve reporting accuracy and data integrity.

Run end-to-end business operations across administration, vendor, and service-delivery functions, serving as the primary coordination lead. Build operational reporting systems, manage documentation and correspondence, and supervise administrative staff to improve decision-making.

Pursuing an MBA in General Management at the University of Abuja (in progress).

Earned a B.Sc. in Political Science at the University of Abuja starting in 2018.