Olumide Adeniyi
@olumideadeniyi
Project and operations leader driving process optimization, digital transformation, and measurable growth.
What I'm looking for
I am a results-oriented Project and Operations Manager with 7+ years leading cross-functional and remote teams to deliver measurable business outcomes. I specialize in workflow redesign, KPI-driven reporting, and stakeholder alignment to drive operational efficiency and revenue growth.
In recent roles I delivered a 42% sales increase, cut product returns from 30% to 5%, eliminated 30% of operational bottlenecks, and scaled technician onboarding and activation across regions. I combine hands-on technical support and quality management experience with product operations and agile practices to ensure stable launches and high service reliability.
I am passionate about translating operational challenges into actionable solutions, building structured reporting and SLA frameworks, and enabling distributed teams to perform. I bring strong analytical skills, clear communication, and a track record of improving processes and customer satisfaction in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Head of Operations
AFKIT
Feb 2024 - Oct 2025 (1 year 8 months)
Drove 42% sales growth by redesigning workflows and aligning sales-ops collaboration; reduced product returns from 30% to 5% and eliminated 30% of bottlenecks to accelerate delivery and SLA compliance.
Product Manager
REELIV
Jan 2023 - Jan 2024 (1 year)
Onboarded 700+ technicians and implemented SLAs to boost service reliability; led regional expansion and improved technician activation by 32% through analytics-driven onboarding improvements.
Branch Manager
AFKIT
Nov 2019 - Dec 2022 (3 years 1 month)
Maintained 100% business continuity during a 6-month COVID-19 lockdown via remote operations; increased online engagement ~60% and transitioned operations to remote-enabled systems to improve digital capability.
IT Support Technician
AFKIT
Sep 2018 - Nov 2019 (1 year 2 months)
Resolved 50+ technical issues weekly and cut troubleshooting time by 40% through improved documentation and root-cause analysis, providing backend insights that informed engineering decisions.
Quality Control Agent
AFKIT
Sep 2017 - Aug 2018 (11 months)
Designed a QMS that reduced setup time by 55% and improved post-purchase satisfaction by aligning QC with logistics and product teams to reduce defects and returns.
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
Bachelor of Science, Mechanical Engineering
Completed a Bachelor of Science in Mechanical Engineering with coursework and practical training in engineering principles and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
notion.so/Olumide-Adeniyi-Project-Manager-Project-Coordinator-2bbadd51d5af8030ba4bc21e85f54629Portfolio
notion.so/Olumide-AdeniyiSocial media
Job categories
Skills
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