Omer Tariq

Oversaw security and reception areas, ensuring safety and efficient customer service. Provided IT support, including daily PC reboots, Windows updates via command prompt, and first-line technical support for MS Office 365 applications. Backed up and migrated end-user Outlook profiles, configured printers and scanners, and assisted in weekly fire drills and panel recalibrations.

Calibrated and configured communication devices for optimal performance and immediate response. Conducted regular premises patrols and ensured CCTV software was updated. Monitored and controlled access at key entry/exit points, promptly identifying and reporting suspicious activities. Accurately documented all incidents, observations, and actions in the logbook.

Ensured communication devices were functioning properly to maintain reliable contact. Regularly inspected all areas to ensure the security of the location. Remained vigilant and aware of surroundings to detect any potential threats. Immediately notified appropriate authorities or team members if any unusual or potentially dangerous activity was observed.

Engaged with customers, providing assistance and addressing inquiries while maintaining security protocols. Implemented security measures such as locking doors, monitoring surveillance, and responding to alarms to protect the location. Maintained constant awareness of surroundings to detect and respond to any security threats or suspicious activity.

Safely and efficiently delivered parcels to residential and commercial addresses, ensuring timely and accurate deliveries. Managed a daily route, prioritizing customer satisfaction and on-time delivery. Conducted thorough pre-delivery checks, utilized handheld devices to track deliveries, and maintained a clean driving record.

Worked in an event management organization, promoting live events including musical, stand-up comedy, and sporting events. Displayed excellent time management and organizational skills to ensure all tickets were packed and dispatched accurately, in compliance with set standards and targets. Meticulously ensured all relevant ticket inserts were added accurately to envelopes and developed teamwork s

Administered the PAS (Patient Administrative System) to track IVF case notes. Accurately sent out scheduled appointment letters to outpatients and efficiently maintained the filing system for ICP Booklets. Organized ICP into date order for triage and review by doctors, accurately logged IVF case notes onto medical records, and performed other medical administration and office support tasks.

Interpreted data and merged file case notes, then accurately input case notes onto the PAS system. Confidently answered phone calls, tracked, and secured case notes from other departments. Responsible for the professional rebinding of case notes into multiple volumes and operated and collected delivery cages containing medical files, distributing them efficiently to relevant departments.

Studied as an ICT Practitioner, gaining foundational knowledge and practical skills in Information and Communication Technology.

Attended Cerco Ltd.'s intensive Computer Systems & Network Support course. Gained practical experience in installation, repair, and maintenance of a wide range of software and hardware products.

Completed training in IT Support, including preparation for CompTIA A+ certification. Developed skills in various IT support functions and troubleshooting.

Completed a BTEC Higher National Diploma in Computing Business. Focused on the intersection of computing and business principles.

Obtained a BTEC qualification in Business. Developed core business knowledge and skills.