omar mohamed
@omarmohamed1
Dedicated customer service agent with strong communication skills.
What I'm looking for
I am currently an undergraduate student at Ain Shams University, pursuing a degree in Law. My academic journey has equipped me with strong analytical and problem-solving skills, which I have effectively applied in my professional experiences. I am passionate about providing exceptional customer service and thrive in dynamic environments.
Throughout my work experience, I have held various roles that have honed my abilities in customer support and relationship management. At Intelcia, I provided customer support and resolved service issues, ensuring client satisfaction. My time at Sony as a CRM allowed me to manage customer relationships and efficiently handle inquiries, while my role at Radisson further developed my skills in hospitality and guest services.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Intelcia
Dec 2022 - Aug 2023 (8 months)
Provided customer support and resolved service issues for clients. Handled calls and assisted clients with troubleshooting technical problems.
Agent
Radisson
Oct 2021 - May 2022 (7 months)
Assisted guests with inquiries and reservations in a fast-paced environment. Provided excellent customer service in the hospitality sector.
Education
Degrees, certifications, and relevant coursework
Ain Shams University
Undergraduate, Law
Currently pursuing an undergraduate degree in Law with a focus on the English Section. Developing a strong foundation in legal principles and practices.
Availability
Location
Authorized to work in
Job categories
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